The practice PRG (Patient Reference Group) meet bi-annually to discuss the changes and developments within North Brink Practice. This is in order to increase involvement and response from our patients. The PRG members are contacted by letter, email or sms message when we have an upcoming meeting. If you would like to become a member of the PRG then please call 01945 660460.
Click here to see the slides from PRG meeting November 2016
Click here to see the slides from PRG Meeting March 2016
Click here to see the slides from PRG Meeting November 2015
PRG - Patient Reference Group
The aim of this group is to ensure that our patients are involved in decisions about the range and quality of services provided by us.
We contacted all of our PRG members updating them about the changes we have made over the last year. Members responded with their comments and suggestions which we have addressed in this years survey.
The report from our North Brink Practice reference group is now available to download through this link: 2015 Patient Reference Group Report
PRG - Patient Participation Annual Report
2013 - 2014 Patient Participation Annual Report
2012 - 2013 Patient Participation Annual Report
2011 - 2012 Patient Participation Annual Report
PRG - Survery Results
2014 Survery Results
2013 Survery Results
2012 Survery Results
If you are interested in becoming a member of Patient Reference Group then please provide us with your details.
PRG Members Involvement
Following the success of our 2012 Practice Survey, this year we created another survey to gather information about areas that you feel we still need to work on and the changes we have made in the Practice.
We distributed approximately 250 surveys in the practice and made the survery available on our website, Facebook page and SystmOnline. We have had a total of 77 responses.
The recruitment process for our PRG group consisted of various pathways. This included posters, leaflets, advertising on the internet and in the local community giving patients the opportunity to become members of our recently formed PRG group.
We had 77 patients apply all of which became members.
PRG Members Involvement
Practice staff created a prototype survey and sent it it to all PRG members. The PRG members were offered the opportunity to review and give feedback before the survey was available to all patients.
The amended version was handed out throughout the months of January and February 2012. Approximately 700 paper surveys were given out and we received 286 responses. Patients were offered the opportunity to complete the survey online as well with us receiving 120 responses.
In total we received 406 responses and the surveys completed were consistent with the practices patient demographics.