Confidentiality & Medical Records
The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:
- To provide further medical treatment for you e.g. from district nurses and hospital services.
- To help you get other services e.g. from the social work department. This requires your consent.
- When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.
If you do not wish anonymous information about you to be used in such a way, please let us know.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
Freedom of Information
Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the Practice Manager.
Access to Records
In accordance with the Data Protection Act 1998 and Access to Health Records Act, you may request to see your medical records. Such requests should be made through the Practice Manager and may be subject to an administration charge.
Accessing Medical Records Online
Following the 2015/16 GP contract negotiations, wef 31.3.16, via on-line access, patients will now have the facility to:
- View, Book and Cancel appointments
- Request repeat medication
- Request access to view their medical record summary
- Request access to view their detailed coded record
- Request access to view full medical records (please note this is not an active facility and full records can only be viewed in the practice upon request or via printed copies. If you wish to utilise this facility, please contact the practice direct)
An information leaflet regarding this upgraded service can be found on our web site here and is also handed out at Reception when registering or updating registration for on-line services.
For patients that have been registered for on-line services for a while, the request to access to view their summary record or detailed coded record, may prompt a request from the practice, to update their registration for this service, by attending the practice in person and providing photographic proof of identity, which also shows the address at which you are registered as a patient.
This is due, to not having been necessary previously, as viewing of records was not an option until this change to the GP contract.
All patients that currently register for the on-line services automatically have to provide this information.
Proxy consent forms have also been introduced, for parents wishing to have on-line services for children (ie under 16yrs) and for patients who may request a relative or carer have access to their record on-line for all or some of the facilities available.
Medical Record Summary – will show current medications and any allergies/sensitivities to previous medications
Detailed Coded Record – will show all coded entries via your GP practice, to your electronic medical record, and the date entered in the following areas:
(Demographics / Allergies/adverse reactions / medication(dose, quantity and last issued date), immunisations, Results (numerical values and normal range) / Values (BP, PEFR) / Problems/diagnoses / Procedure codes ( medical or surgical) and codes in consultation (signs, symptoms) / Codes showing referral made or letters received (no attachments) / Other codes (ethnicity, QOF)
Please note, none of the following are covered in the Detailed Coded Record – consultation or free text, information from other secondary care services, letters and attachments etc.
The practice has set a 60 day turn around, from request to access. We anticipate that access will be given before 60 days, but due to unknown demand and workload in this area and additional security checks we need to manage our patient’s expectations.
Summary Care Record
There is a new Central NHS Computer System called the Summary Care Record (SCR). The Summary Care Record is meant to help emergency doctors and nurses help you when you contact them when the surgery is closed. Initially, it will contain just your medications and allergies.
Later on as the central NHS computer system develops, (known as the ‘Summary Care Record’ – SCR), other staff who work in the NHS will be able to access it along with information from hospitals, out of hours services, and specialists letters that may be added as well.
Your information will be extracted from practices such as ours and held on central NHS databases.
For existing patients it is different in that it is assumed that you want your record uploaded to the Central NHS Computer System unless you actively opt out.
For further information visit the Connecting for Health Website
The 'named accountable GP for all patients' requirement has now been extended to all patients from 1st April 2015. All general practices have a contractual requirement to inform all patients of their named, allocated GP. There is no condition within the requirement for patients to see the named GP when they book an appointment. To find out who your named GP is please call 01945 660460 or come in to reception between 8:00am and 6:30pm Mon-Fri.
Other NHS Data Research
To explore other NHS Sharing of Data for research purposes visit the NHS Care Data website and access the Care Data Leaflet alternatively ask the North Brink Team.
If you choose to opt out of the scheme, then you will need to complete a form and bring it along to the surgery.