North Brink Practice Dispensary
About our Dispensary
Dispensary Manager - Sadie Shorten
The Dispensary is managed by Sadie Shorten along with a team who are dedicated to the ever evolving dispensary. We run a friendly and professional dispensary with a high standard of service.
Our dispensary is located within the practice and is open Monday to Friday, 08:00 to 18:00. The dispensary is closed Saturday, Sunday and bank holidays. Occasionally the dispensary is closed for staff training. Please find this information around the practice, on our Facebook page or via the dispensary text messages.
Our Dispensers are qualified to a minimum of Level 2 NVQ Certificate in Pharmacy Service Skills and are supported by trained dispensary assistants with customer service skills.
The North Brink Dispensary can process medication requests for all patients registered at the practice who live more than one mile form their nearest pharmacy. If you live in one of the local villages please speak to one of the dispensary team to see if you are able to benefit from one of our services.
Text Messaging Service: We are able to send you a text message to let you know when your medication is ready to collect and you will also be informed about dispensary closures and other relevant information.
Delivery Service: We offer a delivery service to patients who are housebound or meet our criteria. If you feel as though you may benefit from our delivery service, please speak to a member of the dispensary team.
Repeat Dispensing: If you have regular medication, and have been stable on the dose for some time, we may be able to offer you a repeat dispensing service where we can order your medication on your behalf for up to 6 months at a time. If you think you would benefit from repeat dispensing, please speak to a member of the dispensary team.
MDS (Monitored Dose Systems): We now offer MDS to patients who struggle with their medication. If you feel as though you may benefit from this service, please speak to a member of the dispensary team.
Please can we remind all patients that at the practice there is a 3 working day turn around time for all prescriptions and a 5 working day turn around time at a pharmacy. Please ensure that you order your medication before you run out to ensure that we have adequate time to prepare your prescription and medication.
For continuity planning please can we ask all patients to keep a copy of their repeat prescription in case of an emergency scenario where our electronic clinical system is down.
For more information on the services that we offer, speak to any one of the friendly dispensary team members.