From 1st December 2017 there will be a change in process when requesting URGENT medication.
As of this date, patients, or a representative, will need to come into the practice and complete an urgent medication request form at the Dispensary. The completed form should then be handed back in to a dispensary team member to process.
If medication is required on the same day, this form will need to be submitted before 4PM. The prescription will then be ready for collection, from the DISPENSARY between 5 and 6PM.
How long does it take to process a repeat prescription?
- At the dispensary (ONLY) - If requested before 2pm it will be ready for collection after 3 working days excluding weekend and bank holidays. If placed after 2pm it will be processed the next working day and again will take 3 working days excluding weekend and bank holidays.
- At the pharmacy (inc Brink Medicines) - 5 working days from the time of request (before 2pm, the day requested is inclusive. But after 2pm it will be processed the next working day)
How can I order repeat medication?
The easiest, quickest and safest way to order your medication is online. To use this service you will need to register by bringing in a form of photo identification to the practice, and a member of the team can then issue you with your own unique registration details.
You can also order medication via the practice email address:
Alternatively you can complete the counterfoil from your repeat prescription and place it in one of the boxes inside the practice or at the front and rear entrances to the building.