Our dispensary is located within the practice and is open Monday to Friday, 8am to 6pm. The dispensary is closed Saturday, Sunday and bank holidays.
We are able to send you a text message to let you know when your medication is ready to collect and you will also be informed about dispensary closures and other relevant information.
We offer a delivery service to patients who are housebound or meet our criteria. If you feel as though you may benefit from our delivery service, please speak to a member of the dispensary team.
If you have regular medication, and have been stable on that dose for some time, we may be able to offer you the electronic repeat dispensing service where we can order your medication on your behalf for up to 6 months at a time. If you think you would benefit from electronic repeat dispensing, please speak to a member of the dispensary team.
We now offer MDS to patients who struggle with their medication. If you feel as though you may benefit from this service, please speak to a member of the dispensary team.
Our Dispensers are qualified to a minimum of Level 2 NVQ Certificate in Pharmacy Service Skills and are supported by trained dispensary assistants with customer service skills.
The North Brink Practice Dispensary can process medication requests for all patients registered at the practice who live more than one mile from their nearest pharmacy. If you live in one of the local villages please speak to one of the dispensary team to see if you are able to benefit from one of our services.
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From Friday 7th June 2024, North Brink Practice will be implementing a new and convenient call back option for patients to use. If the queue is busy and you are unable to wait then there will be an option for you to select to request a call back. Your position in the queue will remain and as soon as a call centre operative is available, the telephone system will reconnect your call.
We are hoping that this new functionality will make it easier and more convenient for patients to contact us via telephone and we look forward to hearing your thoughts on this new system.