Electronic repeat dispensing is a process that allows us to automatically issue a batch of repeat prescriptions for a maximum of 6 months or until you need to be reviewed. The prescriptions are then available for collection at your nominated pharmacy.
Using ERD has a number of benefits:
Note: This service can only be used for regular monthly items. If there are specific items (such as creams/inhalers) that are only used as and when required then these will not be prescribed automatically and will need to be ordered manually.
For more information on this service and to sign up please contact us on 01945 660460, or alternatively inform us by adding a note the next time that you request your medication; either through our online service, paper request or via email, prescriptionrequests.northbrink@nhs.net. Once received we will contact you and discuss the next steps.
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From Friday 7th June 2024, North Brink Practice will be implementing a new and convenient call back option for patients to use. If the queue is busy and you are unable to wait then there will be an option for you to select to request a call back. Your position in the queue will remain and as soon as a call centre operative is available, the telephone system will reconnect your call.
We are hoping that this new functionality will make it easier and more convenient for patients to contact us via telephone and we look forward to hearing your thoughts on this new system.