The easiest, quickest and safest way to request your medication is online; for more information please visit our homepage.
You can also order medication via the practice email address:
prescriptionrequests.northbrink@nhs.net
Alternatively you can complete the counterfoil from your repeat prescription and place it in one of the boxes inside the practice (located outside the dispensary and pharmacy) or at the front and rear entrances to the building.
Please allow at least 3 working days before you collect your medication from the dispensary or at least 5 working days if you are collecting it from an external pharmacy. Requests received after 2pm will not be processed until the next working day. If there are any queries regarding your prescription then please check with your pharmacy in the first instance.
If an urgent prescription is required then the patient, or representative, will need to come into the practice and complete an urgent medication request form at the dispensary. The completed form should then be handed back in for a dispensary team member to process.
If medication is required on the same day, this form will need to be submitted BEFORE 4pm. The prescription will then be ready for collection, from the DISPENSARY, between 5pm and 6pm.

Please be aware that on Thursday 15th October 2026 we are having a new telephone system fitted. Please bear with us as there may be unexpected delays in answering your calls whilst the new system is installed and the telephone number is ported over.
Our telephone number will remain the same and there will be no changes to how you contact the practice. During this time, please remember to visit our website if you would like to submit a query or triage request for an appointment.
We apologise for the inconvenience and thank you for your patience.